Meet your Norfolk Insiders
Colleen Kovach
Agent & Associate Broker with Own Real Estate
I'm Colleen Kovach — a Norfolk-based Realtor®, Associate Broker, Coast Guard veteran, and longtime real estate pro with over 283 closed transactions since I started in 2009. I have merged an engineering background with a deep love for people and homes, and I’m proud to bring honesty, strategy, and grit to every deal. Originally from New Jersey, I’ve called Virginia home since I came here in 1994 to attend ODU. I’m the co-creator of Neighborhood Insiders, a local reel series that dives into Norfolk’s most iconic stories — from Freemason ghosts to Lakewood garden legends. I don’t just help people buy or sell houses — I help them connect with the neighborhoods that make it home.
OWN Real Estate — recently named Coastal Virginia’s “Best Of” — I focus on results, transparency, and long-term relationships. I hold a Bachelor’s degree and Master’s in Public Affairs, retired as a Lieutenant Commander from the U.S. Coast Guard, and I bring that same strategic mindset to contracts, timelines, and negotiations. Whether you’re buying your first place or selling a waterfront gem, my job is to help you win — with heart, hustle, and a real love for the city.
Susannah Broegler
Loan Officer with American Financial Network
I’m Susannah, a Hampton Roads native and Norfolk resident. My wife Sara, a Navy veteran, and I have pack of rescue pups and a constant flow of foster babies. I’m a Virginia Tech graduate and die-hard Hokie fan. I’ve been in sales for more than twenty years and have recently joined American Financial Network. I’m financing loans and forever homes! With a percentage of every commission going to Compact Canine Rescue or the animal rescue of your choice. I look forward to helping you with your lending needs and at the same time, helping a dog in need.
I’m the co-creator of Neighborhood Insiders, a local reel series that dives into Norfolk’s most iconic stories — from Freemason ghosts to Lakewood garden legends.
Testimonials from the Insiders’ Clients!
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We had an incredible experience working with Colleen as our realtor. From the very beginning, she helped us create a clear and realistic timeline for listing our home, which kept the entire process organized and stress-free. She regularly checked in to make sure we were on track and always made herself available to answer questions or offer support. Colleen’s knowledge of the current market was invaluable. She helped us price our home just right, and thanks to her guidance and the stunning professional photos she provided, we had it under contract in just two days. She was also incredibly honest and helpful when it came to preparing the house for sale—offering thoughtful, practical recommendations for repairs and improvements that made a real difference. Her professionalism, attention to detail, and genuine care made the entire experience seamless. We’re so thankful we had Colleen by our side and would highly recommend her to anyone looking to buy or sell a home.
-The Ross Family
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Colleen has been our realtor for over 9 years. She always goes above and beyond to ensure the process is smooth and as stress free as possible. I would not have anyone else help my family and I buy or sell a home. Colleen's team is equally as strong and has the same commitment to the quality of service as she does. Plus they are really great people to just have in your life, even when your not looking for anything. You would be doing yourself a disservice by not having Collen and her team taking care of your real estate needs.
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Colleen was absolutely amazing to work with! She was incredibly communicative throughout the entire process, answering all of my questions quickly and thoroughly. She really went to bat for me, helping me secure the house at my offered price and making sure the sellers completed all necessary repairs before closing. I felt supported and confident every step of the way—highly recommend her!
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I spoke/interviewed with five realtors before deciding, hands down, Colleen would be the best realtor to sell our house. I was 100% correct. She was perfect in every way. Colleen was very precise in what needed to be done to get our property and house ready to be listed. She made arrangements for professionals to make repairs, clean away brush and junk, box up pictures and miscellaneous things we accumulated over 54 1/2 years. She loves being outside and spent many hours personally trimming hedges, blowing leaves out of flower beds, adding indoor and outdoor plants to help in staging our house. She went beyond the call of duty being present for testing of our pump, cleaning and repairing our septic house lines and never left anyone working at our house alone. Colleen was at our house with the movers and after they left, to make sure our house was sparkling for the new family that had found their new home. Colleen listed, sold and closed on our house in about six weeks. We were living out of state, but she went before each showing to make sure everything was like it should be. She did an excellent job and would be recommend by everyone in my family that followed her progress to sell any property. Colleen is dedicated to doing a perfect job for every client. She definitely treats everyone like she would want to be treated. Colleen is the best realtor anyone could find to sell their house.
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Whether you're looking to buy or sell, Colleen is the one to call. Colleen helped us buy our house in 2016. When we were ready to sell, she was there every step of the way. Her knowledge and resources helped prepare our home for a wonderful presentation. Colleen is professional, conscientious and dedicated. She will listen to your needs and give you sound advice.
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Words can not express how grateful we for Colleen and her expertise in our house selling experience. Selling a house is such a daunting task, and she made it super easy. She was extremely knowledgeable of the market and area. She was always available to answer any questions we had. Her exceptional service, dedication, and attention to detail helped us sell our house in record time. She truly is the best!
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We were moving to Norfolk from out of state and Colleen was absolutely wonderful. Flexible with our schedule and really listened to what we liked and wanted in a home. She was frank and straightforward, always advocating for us as buyers. Her network of contractors and experts has been incredibly helpful and she knows how to match clients with different people--we ask a lot of questions and want all the details! Throughout the home buying process she was communicative and we always knew what was going on.
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Susannah was with me every step of the way. Any time I had a question, she was right there to answer it. She helped keep me calm when I was concerned. Susannah is so personable! As part of the team, she made buying a house seamless!!
-The Ross Family
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We had an amazing experience working with Susannah and Michele! From start to finish, they were incredibly communicative, always keeping us in the loop and making sure every question was answered right away. What really impressed us was how quickly they were able to close on our home—way faster than we expected. Our income situation isn't exactly traditional, but Susannah and Michele didn't miss a beat. They were creative, resourceful, and found solutions that worked perfectly for us. It’s rare to find someone this professional and this personable. If you're looking for someone who’s fast, responsive, and truly knows their stuff, look no further. Highly recommend!
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The process was long but I was informed every step of the way. If I changed my mind on a house there was no hassle because they were very understanding. It was my first time buying a house but they made it comfortable for me had the patience to let me move at my own pace. I really appreciate it.
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Susannah and her team were very knowledgeable, always informing me of where we were In The process and what the next steps will be. She made submission of documents easy, and always had me prepared for the next step. When I needed advice about Loan options, she had solid advice based on my personal priorities, and helped play devils advocate in order to help me better understand the pros and cons of any decision I was considering. she is extremely personable and has great positive energy. No matter where we were through the buying experience, a conversation with her would always brighten your day and give you the peace of mind to maintain a low/No stress experience. i truly appreciate all the time and energy Susannah and her team put into getting my loan processed and funded In such a short time frame, and their attention to detail throughout. She is a stellar person with an awesome team and I honestly don't have a single negative or critical thing to say regarding my experience with her. In my humble opinion, i think they have done an exceptional job and all of them deserve a Pat on the back, a Pizza Party and a Raise. If ever I find myself in the future about to go Hundreds of thousands of dollars in Debt on a substantial purchase with some else's money, Susannah is who I'm calling??. With her and her team in your corner, you at least have a good time doing it. Thank You Susannah, Mark
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Susannah approaches mortgage lending with professionalism, compassion and institutional knowledge. She understands that a refinance or new home mortgage is an important decision in life and she takes the time to step through the process alongside you. We have refinanced and bought multiple homes in 20 years, and Susannah stands out as one of the best. She was confident in her delivery, prompt with responses and guided us along often two steps ahead so we knew what to expect. I would use Susannah again without thinking twice. Big bank professionalism with a boutique approach.
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Susannah is what made the whole experience great from the initial conversation to the actual loan closing and then made the transition to new lender easy. She's a total professional with a wealth of experience and she is a joy to work with. She was able to answer every question in a way that even I could understand. Her follow up was incredible and we couldn't be happier. We would not hesitate to recommend her to anyone who is interested in securing a home loan.
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Susanna and her team make financing a home the easy and low stress. Out of the gate when talking with Susanna you could tell that she was a wealth of knowledge and very passionate about ensuring the best quality of service possible. The rest of her team is just as passionate and equally as amazing. To top off the amazingness of Susanna is she is an avid lover of animals and loves to support adoption and fostering. Could not as for someone better. If you are looking for someone who is going to be straight forward look to Susanna and her team.
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